This was the second time I had problems with my Oyster card. I paid for it on the internet, but somehow that information couldn’t get through to the card itself. Which meant I couldn’t get through the gates of the underground. So I went to the information desk (I am a regular customer there). And the queue was long, and I was going to be aggressively late for work. Again.
When I finally stood in front of the small glass window (no voiciliciousness this time either) I explained the problem. He did something with his computer.
“I need your password” he said.
“Right” I said. This had to come one day, and today was obviously that day.